These Terms & Conditions (“Terms”) govern your use of the AFC Supplement website, services, and products. By accessing or purchasing from our site, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
AFC Supplement operates as an independent reseller of AFC Japan health, wellness, and beauty products. We are not an authorised distributor or official representative of AFC Japan. All content, services, and transactions are subject to these Terms.
We reserve the right to amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By using our website, you confirm that:
You are at least 18 years old, or you have parental/guardian consent.
You have the legal capacity to enter into binding agreements.
You are purchasing products for personal use, not for unauthorised resale.
We strive to provide accurate descriptions, pricing, and availability details for all products. However:
Colours and packaging may vary slightly from images due to lighting or supplier updates.
We do not guarantee that product descriptions are error-free and reserve the right to correct inaccuracies.
Health benefits mentioned are based on manufacturer research, publicly available information, and customer testimonials, but individual results may vary.
4.1 Order Acceptance
Your order is only confirmed once we send an order confirmation email. We reserve the right to refuse or cancel any order for reasons such as stock unavailability, pricing errors, or suspected fraudulent activity.
4.2 Payment Methods
We accept payment via secure third-party gateways (e.g., credit card, bank transfer, e-wallet). All payments must be completed before order processing.
We aim to dispatch orders within 3 business days after payment is received.
Delivery times vary by location and are estimates only.
Shipping costs will be displayed at checkout.
We are not liable for delays caused by courier services, customs clearance, or force majeure events.
Due to the nature of supplements and health products, we can only accept returns if:
The product is unopened, unused, and in its original packaging.
The return request is made within 7 days of delivery.
Return Process:
Buyers are responsible for arranging delivery of the return item and ensuring it arrives safely at our designated return address.
Please email us at support@afcsupplement.com or WhatsApp us to obtain the correct return address and the corresponding date for sending back the product.
Returned items that are lost or damaged during transit will not be eligible for a refund.
Refunds will be issued only after we have inspected and confirmed the item meets the above conditions.
Shipping costs are non-refundable unless the return is due to our error.
AFC products sold on our site are manufactured by AFC Japan and resold by us as an independent business.
These products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your healthcare professional before starting any supplement, especially if you are pregnant, breastfeeding, have medical conditions, or are taking medication.
Results may vary from person to person.
All content on this website—including images, product descriptions, logos, and text—is the property of AFC Supplement or its respective copyright owners and is protected by intellectual property laws. You may not copy, reproduce, distribute, or modify any content without prior written permission.
To the fullest extent permitted by law, AFC Supplement shall not be liable for:
Any indirect, incidental, or consequential damages.
Losses arising from misuse of products or reliance on information provided.
Differences between manufacturer claims and customer results.
Your use of our website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, store, and process your personal data.
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the courts in Malaysia.
If you have any questions about these Terms & Conditions, please contact us:
AFC Supplement
Email: support@afcsupplement.com
